Return & Refund Policy


At [Your Store Name], your satisfaction means everything to us.
We want you to shop with confidence knowing that every gadget you buy has been carefully selected and quality-checked.
If something isn’t quite right, we’re here to make it right.


📦 Returns

We accept returns within 30 days of delivery.
To qualify for a return, items must be:

  • Unused and in the same condition as received

  • In the original packaging (including accessories, manuals, and tags)

  • Accompanied by proof of purchase (order number or receipt)

If your item meets these conditions, contact us at support@[yourstorename].com to start your return process.
Our team will review your request and provide detailed return instructions, including the correct return address.


⚠️ Non-Returnable Items

Certain products cannot be returned due to hygiene, safety, or usage reasons. These include (but may not be limited to):

  • Earphones, headphones, or wearable devices that have been used

  • Items marked as Final Sale

  • Digital goods or downloadable products

If an item is defective or damaged upon arrival, please reach out immediately — we’ll help you resolve it quickly.


💰 Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed automatically to your original payment method within 5–10 business days, depending on your bank or payment provider.

If your refund seems delayed, please check with your bank first — then contact us, and we’ll be happy to assist.


🔄 Exchanges

Need a replacement instead of a refund?
We offer exchanges for items that arrive defective or damaged. Contact us at support@[yourstorename].com within 7 days of receiving your order, and we’ll arrange a replacement or equivalent product.


🚚 Return Shipping

Return shipping costs are generally the responsibility of the customer unless:

  • The item was received damaged or defective, or

  • The wrong item was sent in error.

In such cases, we’ll provide a prepaid return label or alternative arrangement at no cost to you.


🕵️♀️ Damaged or Defective Items

If your item arrives damaged, faulty, or missing parts, please contact us within 7 days of delivery.
Include photos or videos showing the issue, and our support team will resolve it quickly — either by replacement, refund, or store credit.


💬 Need Help?

We’re here to make your experience smooth and worry-free.
If you have any questions about your return or refund, contact our team anytime at:
📧 support@[yourstorename].com
We’ll respond within 24 hours on business days.


[Your Store Name] — delivering innovation with care, and service you can count on.